People's United Personal Banking F A Qs

As People's United Bank joins the M&T Bank family, we're here to help answer your frequently asked questions. 

Stay Informed

Not at all.

  • Continue using your debit card, existing checks and credit card
  • Access online banking at peoples.com with your same User ID
  • Continue to use the People’s United Mobile Banking App
  • Continue banking at your local branch
  • Make your loan payments as usual
  • Call the same contact numbers

Please reach out to the people you work with today:

  • For your personal accounts, you can visit any People’s United Branch or call 1-800-894-0300
  • For your business accounts, please contact your relationship manager or visit your local branch
  • For your securities accounts, please contact your financial advisor

If your name, address, email or phone number has changed, please update it so you’ll receive any account information—including your new debit card(s) and checks—as soon as possible. You can update your contact information in People’s Online Banking, at any People’s United branch or by calling 1-800-894-0300.

You can use any M&T Bank ATM to withdraw cash without the usual out-of-network fees. This gives you free access to more than 2,000 ATMs throughout Connecticut, Delaware, Florida, Maryland, New Jersey, New York, Pennsylvania, Virginia, Washington, D.C., and West Virginia.

What to Expect

In early 2022, your accounts will move to M&T Bank. For now, continue to bank as you normally would:

For your personal accounts:

  • Continue using your debit card, existing checks and credit card
  • Access Online Banking at peoples.com with your same User ID
  • Continue to use the People’s United Mobile App
  • Continue banking at any People’s United branch
  • Make your loan payments as usual
  • Call the same contact numbers

The accounts and services you had at People’s United Bank, N.A. or opened with M&T Bank through its People’s United division will move to similar accounts and services on our systems. At that time, you’ll also have access to:

  • A wider range of financial products and services to help you meet your personal and business needs and wealth management goals
  • ATMs at any of our more than 2,000 convenient locations
  • More than 1,100 branches throughout New England, New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington, D.C., Virginia and West Virginia
  • On or about October 2, 2021, People’s United Bank, N.A. merged into M&T Bank. It is now part of M&T Bank but is operating as the People’s United division of M&T Bank until we complete the integration of our systems in early 2022
  • Account documentation, account-related documents, including debit card and branch/ATM receipts, and other materials may continue to reflect the People’s United Bank, N.A. name or logo or the People’s United Bank, a division of M&T Bank branding until integration of our systems is finalized in early 2022

About M&T

Like People’s United, we’re a bank that’s all about helping individuals, families, businesses and the communities we serve. You can count on us to build upon People’s legacy of making a difference to you and your neighbors. 

Learn more about M&T >

We serve customers in Connecticut, Delaware, Florida, Maryland, New Jersey, New York, Pennsylvania, Virginia, Washington, D.C., and West Virginia. Our headquarters are located in Buffalo, NY. Our New England regional headquarters will be in the current People’s United location in Bridgeport, CT.

Account Information

We’ll let you know about any changes to accounts or services well in advance.

  • Watch for the M&T green in your mail and email, which indicates merger updates for you
  • Bookmark this page and check back for the latest updates
  • Right now, continue to make your loan payments as you currently do. Your statements and other communications will have the People’s United name until they’re updated with the M&T Bank name
  • Your payment address may also change in the future, but this won’t be until early 2022, and we’ll let you know well in advance
  • Accounts you opened at People’s United prior to the merger with M&T Bank will continue to be insured by the FDIC
  • If you had deposit accounts with both M&T Bank and the People’s United division of M&T Bank prior to the merger, the FDIC will separately insure those deposit accounts for six months after the merger (on or about October 2, 2021)
  • Any M&T Bank deposit account you had prior to the merger and new deposit accounts established after the merger, including those opened with the People’s United division of M&T Bank, will not be separately insured. They will be combined to determine applicable FDIC insurance limits. This is because People’s United division of M&T Bank and M&T Bank are now the same FDIC-insured institution
  • After six months, your former People’s United Bank deposits and your M&T Bank deposits will be combined for purposes of determining your appropriate level of FDIC deposit insurance coverage
  • Special Information for Certificates of Deposit (CDs)
  • Any CD you have at People’s United Bank, N.A. prior to the merger (on or about October 2, 2021) is separately insured until its next maturity date after the six-month period following the merger
  • If your former People’s United Bank CD automatically renews within six months of the merger, it will continue to be separately insured until its next maturity date The six-month transition period gives you the opportunity to consider how to maximize FDIC deposit insurance coverage for your accounts. For additional information on FDIC insurance, visit the FDIC website at www.fdic.gov

Until further notice, the People’s United privacy notice that your previously received will remain in effect for your existing accounts. We’ll keep you informed as to when the M&T Bank Corporation privacy notice will take effect.

Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details.
As of October X, 2021, Peoples United Bank, N.A. (PUB) has been acquired by M&T Bank, and former PUB branches and most services will operate as a division of M&T Bank until the integration of the banking functions can be completed, which is anticipated to happen in early 2022.