Welcome Flagstar Bank Mortgage Customers
Effective February 4, 2025 Lakeview Loan Servicing, LLC will transfer the servicing of your loan from Flagstar Bank to M&T Bank which will now provide the day-to-day servicing of your mortgage on its behalf. M&T Bank would like to welcome you and appreciates the opportunity to serve you.
Welcome to M&T Bank
What to Expect
Late January: You’ll receive a Welcome Kit by mail with important information.
February 4, 2025: The servicing of your loan will transfer to M&T Bank. Your account number will change.
February 7, 2025: You can enroll in:
- Online Banking
- Automatic Payments
- eStatementsMid-February: You'll receive your first monthly statement from M&T
By end of February: You’ll need to update the mortgagee clause on your homeowners insurance
Things to Do
Get access to your online mortgage resource center, My Mortgage Info, through M&T Mobile and Online Banking. Enrolling is easy and you'll gain access to information you need to know about your mortgage.
Enjoy the safety and convenience of receiving your mortgage statements electronically. You can opt in from online banking, where you'll be able to see up to seven years of statements.
Avoid potential late fees and save time each month with Autopay. When you sign up for Autopay, your mortgage payment is automatically deducted from an account of your choice. Get peace of mind knowing your payment is scheduled each month.
Get answers to the most commonly asked mortgage transfer questions.
M&T Mortgage Account Lookup
You can look up your new M&T mortgage account number here. To find your new M&T mortgage account number, select your previous mortgage servicer, enter your Social Security Number (SSN) or Tax Identification Number (TIN), and previous mortgage account number in the areas provided below.
Please use your new mortgage account number to access your account through M&T Online Banking, by phone, or at an M&T branch.
Please call (800) 724-2224 if you need help with obtaining your new mortgage account number.
Easy How to Videos
DEMOS & WEBINARS
Learn about more ways M&T can help you reach your goals.
Other Products & Services
M&T offers a variety of products and services to help you manage your money and reach your goals.
Visit Us
Stop by any of our branches to discuss your mortgage and other financial needs.
If you have any questions, call us.
WE ARE HERE FOR YOU
Prior to February 4, 2025:
Please call 1-800-968-7700
Monday - Friday 7:30am to 8:00am ET & Saturday 7:30am - 4:00pm ET
Beginning February 4, 2025:
Please call 1-888-668-5353
Monday - Friday, 8:30am - 9:00pm ET